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Services

Management

Fixed monthly services that keep your product healthy after launch — hosting and maintenance, customer support, administration, and performance reporting, handled by the team that built it.

Hosting and Maintenance

We host your product on secure, monitored infrastructure and keep it patched, backed up, and running — including HIPAA-grade protection of your data.

Uptime, updates, and security, handled for you.

Customer Support

We triage every inbound support request, resolve the standard ones, and escalate the rest, so your users always have someone to talk to.

Front-line support, triaged and escalated.

Administration

Day-to-day account, user, and data administration so the product keeps running smoothly without pulling on your team.

The routine admin work, off your plate.

Performance reporting

Dashboards and regular reporting on performance, usage, and results, so you always know how the product is doing.

Clear numbers, on a regular cadence.
Agents

The agents behind Management

Usability Testing Agent

We can create testing agents that can help us assess usability issues and recommend fixes.

Security Agent

This agent does regular scans through our backend configurations and front end code to make sure everything is as safe and protected as possible.

Optimization Agent

All of our services charge based on usage, but usage can also be tuned in a way that maintains performance where you need it, but cuts down costs where you don't.

Ready?

Let’s put Management to work.

Tell us what you’re dealing with. We’ll tell you how we’d solve it and how fast.

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